Personal data protection statement

Privacy and personal data protection statement

Edition 1: 6-9-2020 Approval: Eleftheria Germanaki

Introduction

We would like to assure you that for Sensory Evaluation Laboratory of Crete ACR  (mentioned hereafter as “the Laboratory”), the protection of the personal data of our customers & partners is of primary importance. For that, we take appropriate measures to protect the personal data we collect from any loss, leakage, alteration, transmission or in any other way unfair processing and to ensure that the processing of your personal data by the Laboratory always takes place in accordance with the obligations set by the legal framework. Our Laboratory respects your privacy and fully complies with the European regulation on personal data protection 679/2016. Please review this Privacy and Data Protection Policy and Statement (hereinafter referred to as the “Statement”) to learn more about the type of information we collect about you and how we use that information. This statement is immediately available at our Laboratory (Tria Monastiria area of Rethymno, 73400, phone: 2831200883) and our website www.oliveoiltastinglab.gr

Subject of this statement

Our accredited Laboratory provides a variety of services and this statement applies to all services provided.

Purpose of collection and use of personal data

Our Laboratory collects, processes and uses personal information in order to provide better service. This collection takes place after appropriate information and obtaining your own consent and with the necessary procedures of the data protection authorities, where required. Our Laboratory collects personal information from you for the performance of organoleptic evaluations of olive oil, the provision of relevant certificates, the advisory support of industry professionals and the provision of training services. The types of personal information you provide to us may include: contact information such as your name, address, telephone number and email address, tax identification number, and other unique information such as service preferences, contact preferences, etc.  Our Lab generally only collects personal data that is necessary to fulfill your requests. Where additional, optional information is sought, you will be informed at the time the data is collected. Our Lab collects “sensitive” personal data only when the individuals in question voluntarily offer us that data, or when that data is required to provide the requested service, or when its collection is permitted by law. Please do not provide sensitive personal data to our Lab unless this is required for the purpose of providing the personal data and do not provide sensitive data under any circumstances unless you hereby consent to our Lab’s use of such data for legitimate service purposes and if you consent to the storage of this data in our Lab databases. If you have questions about whether the provision of sensitive personal data to our Laboratory is, or could be, necessary or appropriate for certain purposes, please contact us at the Laboratory (Tria Monastiria area of Rethymno, P.O. 73400, phone: +302831200883) or through our website www.oliveoiltastinglab.gr

Disclosure and transfer of Personal Data

We do not share personal data with third parties, unless this is required for the legitimate purposes of our operation, in order to respond to your requests and/or if required or permitted by law. Our Lab may also disclose personal data in order to respond to requests from government or law enforcement agencies or when required to do so by the provisions of applicable law, court orders or statutory regulations. Such disclosures may also be required for privacy or security audits and/or to investigate or respond to complaints or security threats. Our Workshop does not sell personal data to any third parties and will not forward the personal data you provide to any third parties.

Your Rights

You have the right to access, correct, request deletion, request restriction of processing of any information collected by our Laboratory. You have the right to request a copy of the personal data we hold about you, as well as to review it and generally to exercise any right provided by the legislation for the protection of personal data.

If you wish to submit a request or if you need further clarifications regarding your rights, please contact us at the Laboratory (Tria Monastria area of Rethymnon, PC 73400, phone: +302831200883) and our website www.oliveoiltastinglab.gr

Data Security

Our Laboratory implements reasonable technical and organizational security policies and procedures to protect personal data and information from loss, misuse, alteration or destruction. In addition, we try to ensure that access to your personal data is limited to those who have a need to know it. Persons who have access to the data are obliged to maintain the confidentiality of that data.

Changes to this Statement

Our Laboratory reviews this Statement frequently and may amend or revise it periodically at our discretion. We encourage you to periodically review this Statement to be aware of possible changes In the way we manage your personal data.

Contact us

If you have any questions, comments or complaints about the  handling or protection of your personal data by us, or if you wish to amend your personal data or exercise any of your rights as a data subject, please contact us at the Laboratory (Three Monasteries of Rethymno, Postal Code 73400, phone: +302831200883), at our email address lab@oliveoiltastinglab.gr or through our website www.oliveoiltastinglab.gr

Consent

By submitting your personal data to our Laboratory, you consent to the use of that data in accordance with this Statement. Your personal data is not used for other purposes, unless we obtain your permission, or unless this is required or permitted by law or by the requirements of our business.